Customer Testimonials

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Google Sep 29, 2022

Professional Service with a Personal Touch!!!

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Google Sep 28, 2022

Completely satisfied

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Google Sep 26, 2022

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Google Sep 21, 2022

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Google Sep 15, 2022

Mr. Fisher was very patient with me and always kept me updated with my purchase. Very friendly!

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Facebook Sep 2, 2022

Had a great experience buying with Clint Patterson. Took the time with us to test drive yesterday and talk with us to figure out what vehicle fit our needs best. We are excited and love our new ride. 5 ⭐️

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Facebook Aug 24, 2022

I want to say a big thank you to Mrs DONALD MAUREEN for helping me gain my financial freedom. I never knew Forex and Crypto trading can be so profitable until I met Mrs Donald Maureen who helped me manage my trading account. I invested $500 and got a profit of $6,800 within 5 days. Mrs Donald Maureen has the best trading signals that can help you win whenever you trade. She's the best account manager I've ever seen and the only way I can show my appreciation is by recommending her to others. If you are a beginner or you ...

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Google Aug 16, 2022

I have never been in a place where the employees worked so very hard to make sure I was satisfied and happy. Their customer service is exemplary I want to thank Jonathan Cox for being the world's greatest salesman, not only did he represent the company with pride and heart but he went above and beyond to help a person like me with no credit achieve my dream car. One of the best car dealers I have ever met in my life and I would recommend anyone and everyone to go to Sierra Chevrolet. Since going there they are ...

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Google Jul 16, 2022

Very good experience. Better than expected.

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Google Jul 7, 2022

They always treated us right every time we buy vehicles from this dealership

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Google Jul 5, 2022

Jose did an excellent job.

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Google Jul 4, 2022

The guy that helped me was very friendly, helpful and polite I hope he waits on me the next time I visit for my oil change.

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Google Jul 2, 2022

Very friendly and knowledgeable staff, their inventory for Chevrolet is very limited but they have a good selection in the KIA brand.

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Google Jun 23, 2022

They did the service promptly

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Google Jun 20, 2022

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Google Jun 18, 2022

Very Helpful and Professional

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Google Jun 6, 2022

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Google Jun 1, 2022

My place!🥴

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Google May 28, 2022

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Google May 24, 2022

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Google May 18, 2022

Salesperson was extraordinary. Purchase process is TOO long.

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Google May 16, 2022

I purchase a new 2500 High Country 2500 HD from Jared. Even with product availability like it is he got a truck slotted for me, communicates very well, and got the truck in 8 weeks. Great experience and love the truck as well as Jared’s service.

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Google May 12, 2022

Got me in checked my keyfob and had another one working and I was out the door and even made it to work on time, good job guys

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Google May 12, 2022

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Google May 4, 2022

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Facebook Apr 26, 2022

Yes I do recommend gave me a good deal on my challenger

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Google Apr 26, 2022

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Google Apr 23, 2022

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Google Apr 21, 2022

I do recommend Serra of Jackson. Jaxson Byrd sold me a car I always wanted to drive it took 5 hours but hey thanks I do recommend

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Google Apr 16, 2022

Went in for an oil change this morning(which was way past due), & came out with a way better driving car. Kolton at the service desk was very friendly and thoroughly explained to me what lights were on my car & what they meant. He was all so kind while doing it. They changed my oil in literally 10 minutes!!

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Google Apr 14, 2022

The employees were really nice and the wait time was not even that long! I got my oil changed and it was quicker than I expected it to be!

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Google Apr 13, 2022

Jonathan Cox took good care of me from start to finish. He coordinated with other staff members to make sure everything about my ordering and purchasing process went smoothly.

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Google Mar 28, 2022

I had to get my sales person, Sammy, to get the appointment scheduled, got no information about what all was checked, and they didn’t reset the tire pressure sensors after rotating the tires. They were quick though.

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Google Mar 25, 2022

Great place to buy a vehicle. Brad B. really helped me out in finding a truck.

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Google Mar 24, 2022

Friendly staff

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Google Mar 24, 2022

I've always loved

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Google Mar 23, 2022

Great Job!

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Google Mar 17, 2022

These guys are great, taken my car in a couple of times and they have checked out my issues with a smile on their face. I know that when a big ticket item happens to my car, I will be taking it back to them.

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Google Mar 12, 2022

The service department did a great job on my oil change..

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Google Mar 6, 2022

Great service! Used their Chev service dept for the first time and will continue to go back! Asked great questions about my car and after diagnosing the problem they called to discuss the issue and fix!

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Google Feb 23, 2022

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Facebook Feb 21, 2022

I highly recommend Mrs patience Adamson to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $15,000 in just a week, Patience my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs patience Adamson contact her via WhatsApp: +13236286419 Email:[email protected]

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Google Feb 16, 2022

Steve worked with us and he was great. Second time we have purchased a truck at Serra working with Steve both times.

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Google Feb 2, 2022

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Google Feb 1, 2022

Bought parts only but they were nice.

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Google Feb 1, 2022

Every need was met

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Google Jan 27, 2022

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Google Jan 20, 2022

Bryan was great.

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Google Jan 19, 2022

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Google Jan 17, 2022

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Google Jan 17, 2022

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Google Jan 15, 2022

On time and efficient.

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Google Jan 15, 2022

Appointments are easy to make. The staff is usually friendly. Free WiFi and tv!

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Google Jan 13, 2022

Went to test drive a new vehicle and ended up with a brand new Canyon. Absolutely love it.

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Google Jan 12, 2022

Thank you for being so kind and friendly.

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Google Jan 10, 2022

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Google Jan 2, 2022

I bought my vehicle from this business a couple of months ago. I highly recommend Mr. David. He is honest and is an excellent salesman

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Google Jan 1, 2022

They finished in a timely manner

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Google Dec 31, 2021

Associates were pleasant and the dealership was clean. The waiting area was not especially inviting, but was clean with seating that was adequate and in good condition.

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Google Dec 29, 2021

Vince was very pleasant and made my vehicle purchasing process enjoyable. I will recommend Vince and serra Chevrolet to anyone looking to purchase a new or used vehicle.

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Google Dec 25, 2021

They did a very good job

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Google Dec 25, 2021

Friendly. Answered my questions. Fast. Great job

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Google Dec 22, 2021

we went up and down but we got there Thank you very much

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Google Dec 22, 2021

Very Nice folks!

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Google Dec 20, 2021

Very clean, family friendly dealership.

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Google Dec 18, 2021

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Google Dec 18, 2021

(Translated by Google) Very fast oil change waiting place. warm coffee (Original) Muy rapido el cambio de aceite lugar de espera. Cafecitooo calientito

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Google Dec 7, 2021

They didn’t provide me with a loaner car which was very upsetting because we had to take two cars to drop one .An hours drive

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Google Dec 6, 2021

Very professional,on time and the office staff was very courteous

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Google Dec 6, 2021

I did not have to wait too long , about 45 minutes. I am satisfied with my service.

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Google Dec 5, 2021

Excellent. In and out in a timely manner with no appt.

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Google Dec 5, 2021

In and out with oil change 30 minutes...

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Google Nov 26, 2021

Absolutely outstanding customer service! They took care of me after another dealership provided me with the worst customer experience imaginable. I appreciate the customer service, efficiency, and professionalism! Mark and Sammy were my salesmen.

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Google Nov 20, 2021

Definitely recommend!!! We talked to Clint (coke man) the night before and he had everything ready to go when we got there the next morning. He was very nice and helpful. He helped me get everything set up (WiFi, Bluetooth for phone and OnStar)

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Google Nov 17, 2021

Looking for replacement of wrecked vehicle.."bow tie" was our sales person. Was quick to help us and showed us all they had within our needs. Were still looking ...just not sure for our end result...try them!! In Jackson Tennessee

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Facebook Nov 17, 2021

What an absolute wonderful experience. Jonathan Cox was the most amazing salesman. From the attention to detail to driving off the lot it was a wonderful transaction. Set on the front porch amd made the deal like the old days amd it was a refreshing change of pace. Felt like we was among friends from sales to finance. For a hassle free buying experience go see Jonathan amd tell him you want the front porch experience. You won’t regret it .

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Google Nov 15, 2021

Johnathan was very helpful and friendly

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Google Nov 13, 2021

I really can't say anything but great things about Serra Chevrolet in Jackson Tennessee. I bought my last two vehicles there and I have not been unhappy either time.

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Google Nov 12, 2021

People are nice and competent. Very comfortable waiting area. Never had a problem.

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Google Nov 12, 2021

The work was performed on time and the results were perfect. Wilson made sure all of my issues were addressed.

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Google Nov 11, 2021

i went to get an oil change and my appt was At 10:30 and they have become about 25 minutes

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Google Nov 10, 2021

The gentleman in the service department was very informative and appreciated! I have had no issues at all from the start of purchasing my vehicle until now. The most friendly and non pushy car lot I have ever visited. A+ all around!

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Google Nov 9, 2021

Joe Rice took my truck for me to the dealership to be serviced and returned my truck to me the same night. His outstanding customer service saved me a trip to Jackson! Thanks Joe!

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Google Nov 7, 2021

Lovely

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Google Nov 5, 2021

👍

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Google Nov 5, 2021

Phillip and Jason were the best!!! I would not deal with anyone but them. Phillip knew the vehicle and was so kind when he showed me all the details of my Buick.

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Facebook Nov 2, 2021

Great experience and very smooth transaction! Everyone is friendly! Go see David Damron for your next vehicle!

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Google Oct 28, 2021

Work on both our vehicles. Nice and not long.

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Google Oct 20, 2021

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Google Oct 15, 2021

I have bought several trucks over the years and they have always taken care of my needs.

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Google Oct 15, 2021

The staff was very friendly and serviced my suv in a timely manner.

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Google Oct 14, 2021

Love doing business there. We have bought 6 or 7 vehicles there. Serra is the only place for us. Each experience has been great. Steve is awesome He is helpful, always does what he says, always returns calls. Highly recommend Serra!

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Google Oct 6, 2021

Great experience and the service guys were nice and courteous. Kept us informed of what was going on throughout our wait.. didn't wait too long either .

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Google Oct 5, 2021

When I made it to the dealership it was SUPER BUSY. I was amazed as to the professionalism of the staff and the service that they provided, not just to me but the customers before me. Left the dealership feeling confident.

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Google Oct 4, 2021

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Google Oct 1, 2021

I usually don't have oil changes done at a dealership, but because this one was free with the new purchase of my Traverse I decided to give the dealership a try. I was completely impressed. It only took 30 minutes to get the service done and I was on my way. And the service was done very well. I will definitely be getting my regular service done at Serra from now on!

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DealerRater Jul 24, 2021

I have been looking for a specific 2021 GMC Sierra Denali for quite some time, The availability has been restricted due to a computer chip manufacturer's facility destruction by fire earlier this year. A problem with my existing vehicle is what brought me into the dealership (see my Donnie Hatcher review). I was heading home from a disappointing experience I had in Brownsville, when I decided to stop at Serra Chevrolet in Jackson and get my truck looked at. As I was speaking with Stephen Woods (a Service Agent) The Service Manager walked up and said he would look at ...

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DealerRater Jul 1, 2021

Very pleasant and friendly. This is my 3rd time buying a vehicle. I have recommended several people to buy there as well. Thanks for the great service and deal.

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DealerRater Apr 20, 2017

We were hundreds of miles from home towing a large fifth wheel when it appeared we might have lost the transmission to our GMC 3500HD. We limped in on Easter Sunday night to wait for service to open in the AM. Caleb took us right in, ran the diagnostics, explained the issues and had us back on the road within an hour or so. So very grateful to have found an honest, capable service department. They also looked at a secondary issue for us and were very helpful. We could not have asked for better service. Thank you Serra...you ...

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DealerRater Apr 18, 2014

A trip to Kentucky led to one of the most remarkable experiences we have ever had in having a car repaired. It was a noise in the right front wheel of the 2013 GMC Acadia that took us to the Serra of Jackson Tennessee car dealership where we met service writer Melissa "Katy" Robinson. She listened to my concern, then took the information and guided us to the customer service waiting area while a mechanic checked out the car. It was not long before she told us it would take about three hours to repair the vehicle. (They had ...

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